Frequency Asked Questions

**Frequently Asked Questions (FAQ)**

**1. Are your handbags made from animal-derived materials?**
No, all our handbags are 100% vegan and cruelty-free. We prioritize using alternative materials such as plant-based fabrics, synthetic leathers, and recycled materials to create stylish and sustainable products.

**2. What materials are used in your vegan handbags?**
Our vegan handbags are crafted using a variety of materials, including cork, pineapple fiber (Piñatex), organic cotton, recycled polyester, nylon, and microfiber. These materials are carefully selected to ensure durability, quality, and eco-friendliness.

**3. How durable are your vegan handbags?**
We take pride in creating high-quality handbags that are built to last. Our products undergo rigorous testing to ensure durability and long-lasting performance. However, please note that proper care and maintenance are essential to maximize the lifespan of any handbag.

**4. Are your handbags sustainable?**
Yes, sustainability is at the core of our brand. We strive to minimize our environmental impact by using sustainable materials, reducing waste in our production processes, and partnering with ethical manufacturers. We are committed to creating products that are both stylish and eco-friendly.

**5. Can I find a variety of styles and designs in your vegan handbag collection?**
Absolutely! We offer a wide range of styles and designs to cater to different tastes and preferences. Whether you're looking for a classic tote, a trendy backpack, a chic clutch, or a practical crossbody bag, you'll find a diverse selection in our collection.

**6. How do I care for my vegan handbag?**
Caring for your vegan handbag is simple. For most styles, a gentle wipe with a damp cloth should suffice for day-to-day cleaning. Avoid using harsh chemicals or solvents, as they may damage the material. Additionally, we recommend storing your handbag in a cool, dry place when not in use to maintain its shape and condition.

**7. Do you offer international shipping?**
Yes, we offer international shipping to numerous countries. Please check our website for a comprehensive list of the countries we ship to. If you're unsure, feel free to reach out to our customer service team, and they'll be happy to assist you.

**8. What is your return/exchange policy?**
We want you to be completely satisfied with your purchase. If for any reason you're not, we offer a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page on our website for detailed information on the process.

**9. Are your handbags ethically made?**
Yes, we are committed to ethical manufacturing practices. We partner with manufacturers who adhere to fair labor standards and provide safe working conditions for their employees. We believe in creating products that are not only good for animals and the environment but also for the people involved in their production.

**10. Do you have a physical store where I can see the handbags in person?**
At the moment, we operate solely as an online store. This allows us to reach customers worldwide and offer competitive prices. However, we strive to provide detailed product descriptions, images, and customer reviews on our website to help you make an informed purchase decision.

If you have any other questions or need further assistance, please don't hesitate to contact our customer service team. We're here to help!